In a 2013 study by ZK research, 60% of organizations have deployed or are planning to deploy Lync in the next 12 months. While the first step is obviously deploying Instant Messaging (IM) and presences, the next logical step for forward-looking IT leaders is Lync Enterprise Voice.
Read this guide, where Zeus Kerravala of ZK Research will provide recommendations on how you can build upon your Lync investment including:
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